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Drive revenue from end to end.

Now communications services companies of any size can wield cost-effective end-to-end CPQ and BSS-OSS delivery management capabilities. The ChikPea integrated quote-to-cash engine provides complete visibility for all stakeholders at every step.

Order Configuration and Management – CPQ

Empower front office customer service to drive better revenue and profitability while delivering superior customer satisfaction and success.

  • Industry-leading unified product catalog includes products, prices, terms, programs, and is flexible enough to address unique client conditions
  • Real-time pricing updates for accuracy and profitability
  • Variable Pricing Model/ROI-based pricing enables front-line representatives to deliver competitive quotes while maximizing revenue
  • Sophisticated costing detail for visibility into deal elements
  • Multi-tiered model to right-size solutions for customers
  • Configuration tools assure customer needs are met with no gaps or shortfalls
  • Rules-based margin and profit governance
Provision multiple locations in a single quote.

Provision multiple locations in a single quote.

Advanced BSS-OSS Business Process Design

The unique ChikPea order-driven provisioning planner maps and directs customer onboarding and account management for faster execution while eliminating errors and delays.

  • Rules-based with exception flagging; more efficient and accurate than email and paper approvals
  • Completion check list provides oversight at a glance
  • Automated notifications keep everyone in sync
  • Authorization routing avoids delays and assures accountability
  • Workflow management calendaring coordinates even third-party deliverables
  • Fully customizable governance assures routine, profitable execution of business strategies
Digitize your operations and forget routing PDFs via email.

Digitize your operations and forget routing PDFs via email.

Order to Billing

  • ChikPea dynamically manages bundling, unbundling, rating, and metering. A complete, Salesforce Lightning-native solution, it directly connects with your Finance back-office, and accommodates multiple payment structures and currencies.
  • Enables application of appropriate KPIs and SLAs for smooth customer management
  • Automated order decomposition accelerates customer onboarding and eliminates errors
  • Order orchestration assures coordination across multiple vendors and dependencies, including material provisioning, labor scheduling, and third-party service activations
  • Full visibility across the entire process with order fallout proactively flagged
  • Rules-based execution management provides light-touch governance for speed and accuracy
Integrated geo data assists operations like provisioning and tax and fee schedules.

Integrated geo data assists operations like provisioning and tax and fee schedules.

Subscriber Relationship Management

  • Asset and MACD management, detailed customer inventory, warranty details and status, recurring billing and invoicing, and streamlined issues escalation for 360° customer relationship management
  • Tracks and speeds renewals and enables Sales outreach for cross-sell and up-sell opportunities
  • Supports collections activities
  • Manages business rules-driven renewals automatically
Enjoy full visibility into on-premise equipment and connections.

Enjoy comprehensive visibility into on-premise equipment and connections.