Beyond CRM.
Welcome to Subscriber
Relationship
Management.
Transform Your Business with SRM: Optimize Billing, Boost Orders, and Elevate Project Profitability
The SRM Difference
Why Subscriber Relationship Management?
Traditional CRM focuses on the sale. SRM (Subscriber Relationship Management) focuses on the lifecycle. Our objective is to ensure the subscriber is not liable to the product cost, but benefits from it via a periodic subscription that is fraction of the capital cost.
SRM Product Suite
Efficient Solutions for the
Modern Subscription Economy
Order To Billing
Cementing the post-sale relationship. Ensuring subscriber longevity by transforming the initial transaction into a reliable revenue stream. A Salesforce-native tool for invoicing and collections, supporting diverse pricing structures and comprehensive subscription tracking.
- PCI DSS
- Any billing model
- Integrates to all ERP
- Advanced Collections management
- Scaleable to high volumes
- Full sucription automation
Tactical Order Management
Prove commitment through flawless delivery and perfectly executed implementation. A Salesforce native system for managing complex service delivery and provisioning, monetizing tasks, tracking implementation status, and organizing work orders into automated or dispatched actions.
- Telecom (MACD) Ready
- Inventory reporting
- Install Base tracking
- Premise Management
- Complex activity tracking
Project Profit Manager
Transition from basic project tracking to a system that fosters subscriber longevity. By offering clear proposals and real-time financial tracking, we prevent delivery issues and manage project P&L to safeguard future revenue and strengthen post-sale relationships.
- Manage Estimated/Actual/Billable hours
- Load balance resources
- One-Button Change Requests
- Smart Budget change request
- Automate  Billing events
- Realtime P&L reportingÂ
- Complete project quoting
Contract Goals Manager
A loyalty program for B2B contracts, encouraging buyers to return daily (SRM/Lifecycle) rather than selling once (CRM/Sale), CGM uses rewards and ease-of-use to turn a one-time buyer into a recurring subscriber
- Variable discount automation
- Credit banking
- Rewards management
- Buyer Performance reporting
- Availability tracking
- Buyer self-service portal
The Gigtime Suite
Assigning the right people to the right project to ensure customer confidence and subscriber longevity. A two-part system called GigTime Suite, featuring MyGigtime for staff to track work hours and certifications, and AdminGigTime for management to quote projects and track global staff productivity.
- Personal Certifications management
- Remote staff load balancing
- Project AssignmentsÂ
- Work Hours tracking
- Customer reviews
- Expense reporting
CRM Consulting
We provide tailored CRM consulting to analyze business needs, optimize workflows, and select the right CRM solution that aligns with business models and budgets.
- Custom Process Analysis
- Custom Product Development
- Mobile App Development
- Integration Services
- Solution Testing
- Migration Services
Companies we have helped
The era of CRM is Evolving Changing
Welcome to the World of Subscription Management
Why Choose Chikpea?
Earn more with our system without paying extra revenue share.
We are a software manufacturing company who does not believe in the revenue share model. Your success is just that, your's. We are just glad to be the chosen tool to help you. A nice word to your ChikPea account executive is appreciated.
We are here to support you. We've Got Your Back!
At ChikPea, we value every subscriber, recognizing their role in our success. Whether you're a small firm with 10 users or a larger company with 500, prompt and intelligent responses are essential. However, true benefits from a new system come from effective knowledge transfer and empowerment.
We ask critical questions and solve problems with our talents.
We learn from each client and focus on not only delivering what you ask but delivering what we feel would actually work. This means taking our years of experience and sharing them with you. At ChikPea, not only will we question it, we will dive down until the underlying problem is addressed and you feel a real solution is established.
Transform Your Business Logic Today
Request a personalized demo of the Chikpea suite.
