Pricebook Management
ChikPea uses its own price books which are specific to subscription services
Term periods, quantities, and unit rates are not normal to single item purchase models. The ChikPea Price books are designed to structure prices for targeted subscriber base needs
Flat
Volume
Volume pricing designed to auto-price calculate at designated thresholds
Tiered
One-off Recurring
Usage-Based
Usage-based billing models in each billing cycle, the number of services used are loaded, rated, and calculated to the exact amount due.
Pre-Paid
Post-Paid
Package
Product Bundles
Group together required products in a way that allows for revenue sharing, provisioning, and order simplification while only displaying a single line item on invoices and contracts.
Promotional Bundles
group together products in a way that shows the line items but makes it easier to sell preformed solution suites. Quantities, pricing, and offset times lines are put together with the promotional items and messaging.
Bill Cycle
Time Triggers
Discount through time triggers to allow trial-to-pay options
The best discounts are those that the subscriber recognizes as an offer and not a right. Treating a discount like its own product and setting expirations does just that. Group a discount with a product means that the subscriber will always know the true price and value they are signing up for.
Role-over Usage
If offered, the amounts of usage not consumed is added to the next month with or without limiters
Attract more consumption by ensuring that prepaid amounts of consumption are not lost. Your subscribers will feel more free to expand their consumption knowing that if they fall short, they don’t pay more than anticipated.
Billing & Account Management
Calculated by project/ phases based on hourly rate card against usages. Keeping track of the actual hours consumed and convert to billable hours based on customers’ rules.
Allow scheduling of both anniversary and static bill date processing.
When dealing with government agencies at the same time as commercial subscribers its critical to offer invoicing in the way they get funds. Bill Groups solves that need.
Parent Child quoting, sales, and billing is one of the most powerful tools ChikPea offers. With a single process an account executive can quote a multi-tiered corporation in a way that allows the introduction and management of each department.
Create a quote for the parent company and distribute those proposals down the line to each store or department uniquely. Create a distributed order flow to ensure that each location gets the attention they need to start using the services in their unique way.
Using Parent Child Billing, each of the departments can consume services are their own pace and contract pricing while having their invoices consolidate and roll-up to a single payer.
If a department becomes its own P/L manager, that office can (at the check of a box) begin receiving their own invoices. Parent Child billing gives you the ability to change the nature of the corporate relationship at any time without re-contracting.
Subscriber grading to grant benefits for loyalty, consumption, or revenue.
Dunning, discounting, and personalization triggers can be initiated for each time of COS. Once the subscriber has earned their COS, bennefit packages can be initiated.
Dispute & Resolution
For 2 or more Subscription terms, Co-termination allows you to end the subscription in the same day whilst each subscription terms has it’s own expiration day.
Specific invoice lines can be removed from an invoice for review, credit or target payment
Prevent delinquent payments due to one or two lines on a bill. Customers may question any invoice line and have it sent to review why the remaining lines are recalculated to prevent service outages, fees, or other relationship strains.
Create structure late payment and collections follow up steps specific to different customer types. Steps include emails, tasks (phone calls or service disconnect), and collector engagement. String these actions together with well worded messaging to sutomatically perform payment reminders.
Subscription Change Management
Every company has their own way of allowing contract and subscriptions changes. ChikPea allows you to establish your own business rules around upgrades, downgrades, cancellations, and suspensions. Proration calculation, co-terminus choice options, starting and period offsets, along with standard salesforce approval routing and Conga eSignature means that rules can be created, managed and overridden based on the way you want to run your business.
Company can suspend or cancel subscriptions according to subscriber’s requests.
Establish required lead times for each products initial invoice date